We’re pleased to share a sample of client testimonial comments that were received from individuals who received physical therapy services from our offices throughout the third quarter of 2008.  We view these positive impressions as the ultimate compliments!

“I have had the opportunity to visit several PT [practices] in the last few months due to a shoulder injury (car accident), then when I had knee surgery, I was frustrated at having yet again to find someone who would work with my schedule and bring results.  I have been very happy and satisfied with the staff, the treatment, and my progress.  …”

“Everyone has made me feel like it was my second home.  I have also made excellent progress since I started …”

“Very satisfied – have referred my husband and will talk with my plastic surgeon to encourage her to talk with patients about PT and scar massage.”

“I have been very pleased with my therapy.  The therapist has been very thorough.  He has explained any questions I’ve had, …and taken care of my therapy promptly – in fact, I’ve come in earlier than scheduled, and he’s taken me in so that I can get to work on time…  Love the location—it’s near my office. …”

“I am improving – overall goal is being accomplished – Good.” 

“Office hours have been very accommodating and extend past posted hours as needed.”

“The waiting time is almost non-existent.”

“I went to [a competitor] for a work injury and there is no comparison.  Good treatment from THE pt GROUP.”

“The entire experience was above my expectations, and I’m grateful!” 

“Great staff, Great service, Flexible scheduling.”

“Excellent in all areas.  Noticed improvement within days!!”

“Everyone at THE pt GROUP is wonderful.  My therapist works with me, coaches me, and shows me the right way of doing things.  I’ve gotten to the point of feeling much better and able to move around more without all the pain. …”

“Everything that I experienced was very positive and led to the progression of my recovery from foot surgery.”

“Excellent treatment by the PT and the staff.  Very clean office.  Very bad pain 4 weeks ago, but today it is 0 out of 10 – no pain.  Thank you!” 

“Your staff – every one of them – was friendly, knowledgeable, and very patient with not just me but all the other patients.  As a RN and a fellow health professional, we are usually critical in the extreme!  I have no complaints, only praise!”

“They helped me get mobility back into my arm.”   

“As usual, it’s been an excellent learning and healing experience.  You have a crack staff at this office, and anytime I’m in need, I always crawl back to here!”

“I have only very nice things to say about my therapy.  It took me from being in pain 24 hrs. a day to no pain.  I am very grafeful!”

“[My therapist] and her staff are exceptional.  I’ve been to other therapists and have not had the good experiences that I’ve had here.”

“I came here with pain in my lower back and leg, and am leaving feeling better than I did prior to getting this pain!  So in my eyes they all did an excellent job, and if I get in pain again, I will come back.”

“Seeing progress (or feeling it), and that’s what counts!”

“Have been treated very well; they worked around my difficult work schedule and provided me with great care.” 

“In one week of therapy I feel 100% better.  I wasn’t sure what to expect, but I’m very happy with my progress.  I know my progress is attributed to PT.  Thank you!”

“I recommended all of my friends to get their PT from here.  I feel that along with my own stretching, my surgery will go well…”

“…Within the first 4 visits I felt improvement.  I would highly recommend THE pt GROUP.”

“…very knowledgeable in techniques that relieved my pain.” 

“I am very pleased with the service that I received.  This was my second time for your services.  I have recommended your facility to other people.  Thank you very much.”

“…Not only did the staff care about my physical impairment, but also helped me cope mentally with my injury.  Each one of these people has a special way to handle people.  I would recommend my family and friends to this facility.”

“If and when I need PT again, I will surely come back here.  They are great and helped me so much.”

“Very impressed by the professionalism and compassion exhibited by this entire group of people.  Wonderful first time experience with physical therapy.”

“The team cannot be beat.  They all make you feel like neighbors and friends.  Treatments for me were very successful.  Thanks to all.” 

“…Very helpful in getting the problem cured.  If I would not have had the results with the right hand (to be good), that’s what made me come back for my left calf…” 

“…My daughter was very comfortable.  Phone calls were returned in a timely fashion.  [My therapist] was very informative, seemed to genuinely care about his patients, and was very approachable.  I would definitely come back.  The location was great for me.  I usually have to travel far for all of our medical care.  It is nice to know that they are here.”

“I’m a member of the medical field, and highly recommend this group for their friendliness and expertise”

“My 4^th time at THE pt GROUP.  All service is excellent.”

“During a time when customer service is almost non-existent, it is wonderful to meet a group who care for you, are concerned about your well being, and can smile while doing it!  KUDOS”

“…Each and every visit I felt like I was at someone’s home. … They turned a painful journey into an award winning experience.  Thank you, everyone who helped in my recovery to heal for myself and my children.” 

“Very friendly.  Answered all questions.  Results after 1^st session!  No waiting.  Very clean and organized.”

“The staff was great.  They were right on top of what they were doing and helped me through my tendonitis. …”

“I would not go anywhere else.  The job they did to get me back to where I was before I hurt my knee was excellent.”

“I was really impressed with the short amount of time between calling for an appointment and my first visit.  Additionally, it was great to start therapy on the same day as my evaluation.  All of the staff was very friendly, knowledgeable and helpful.  I would definitely recommend it.”

“I appreciate everything the staff has done.  I can’t tell you how nice it is to walk down a flight of stairs without being in pain.  I’ve only had 3 weeks of treatment, but have had significant results.”

“I have received therapy at several other places over the past two years.  [My pt GROUP therapist] is the first therapist who is addressing my needs as well as the wishes of my doctor.”

“…I am feeling better than I felt in years due to the therapy and exercise program they set up for me…”

“…They helped me with my back and leg pain so much.” 

“The entire staff was excellent and I’ll be back when I have my left knee operation.”